Please record my complaint that MTC bus Fleet No. VPI 1023 on route number 26 Cut Express at 11,45 a.m. today [May 11] was unserviceable. It had no working clutch, and stalled at each braking point, engine switching off each time. Driver had to restart the bus a dozen times between Liberty and Anna Salai The Hindu.
My ticket number on the bus was 23191, serial HA 35
Please inform what remedial action you have taken to repair or replace the bus.
[ This complaint was sent to MTC at its only known feedback mechanism, which is an email ID: feedback ]