One of the strange things about the Chennai MTC bus service is its general contempt for information systems.
It does not communicate actively with its few million riders.
Even its route boards on buses – though better than in some other state capitals – are difficult to read.
Take this one on a route 11H bus. Though the bus has an expensive LED board, someone at MTC thought it necessary to have a painted board over the LED. Since there is no illumination for such transplanted boards, it remains in the dark at night.
Can you imagine that MTC paid 230000 rupees for each of their boards!